[ECS ALL-REGIONS] Upgrade Enter Cloud Suite platform
Scheduled Maintenance Report for Enter
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Oct 22, 2018 - 18:00 CEST
Update
Dear customers,
our test run successfully on automation service.
Now we can start the networking service upgrade on NL-AMS1 region. Network disruption is expected on internet connectivity of the region.

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible.

Feel free to contact us for any possible question at support@entercloudsuite.com.

Best regards,
The Enter Cloud Suite Team
Posted 7 months ago. Oct 22, 2018 - 12:36 CEST
Update
Dear customers,
the automation service has been upgraded successfully to Openstack Ocata. Users are now able to manage their heat templates.
We are running our tests suite to verify all components and ensure the platform stability.

Feel free to contact us for any issue at support@entercloudsuite.com.

Best regards,
The Enter Cloud Suite Team
Posted 7 months ago. Oct 22, 2018 - 12:18 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Oct 22, 2018 - 10:00 CEST
Scheduled
Dear Customer,
We are planning the first part of maintenance on our infrastructure to upgrade Enter Cloud Suite platform to Openstack Queens release.
This will involve the update of operating system for bug fixing and compatibility, the update of existing platform services to the latest stable Openstack release and the introduction of new services for our customers.

During operations, API components, Dashboards and Network resources of all regions will be affected. None of the currently other existing resources (Computing, Block Storage, Object Storage) will be affected, and they will stay active and running during the upgrade process.

In order to minimize API components and network disruption the update will be sequentially for all services. We expect a maximum downtime of 15 minutes for all API services and 30 seconds of network disruption during L3 and L2 services upgrade.

Below is the list of all services that will be affected during the updates and related impacts:
Authentication (Keystone) - Temporary inability of accessing on the platform.
Image Repository (Glance) - Temporary inability to create/retrieve images/snapshots and create instances.
Block Storage (Cinder) - Temporary inability to operate on existing and/or new volumes.
Automation (Heat) - Temporary inability of managing existing stacks and/or creating new ones.
Computing API (Nova) - Temporary inability to work on existing instances and/or create new ones.
Computing nodes (Nova) - Temporary inability to work on existing instances and/or create new ones.
Networking API (Neutron) - Temporary inability to work on existing networks, subnets, vpn connections and public ips and/or create new ones.
Networking nodes (Neutron) - 30 seconds of network disruption expected per virtual network port (virtual machines, virtual routers, dhcp servers, metadata server)

Detailed timeline of operations:
October 22nd, 2018
10.00 - 12.00 CEST (UTC +2) -> Updating Automation services sequentially across all regions (Amsterdam - Frankfurt - Milan)
12.00 - 18.00 CEST (UTC +2) -> Updating Networking services within Amsterdam region.
October 23rd, 2018
10.00 - 18.00 CEST (UTC +2) -> Updating Networking services within Frankfurt region.
October 24th, 2018
18:00 - 00.00 CEST (UTC +2) -> Updating Networking services within Milan region.
October 25th, 2018
18.00 - 00.00 CEST (UTC +2) -> Updating Networking services within Milan region.

October 29th, 2018
10.00 - 14.00 CEST (UTC +2) -> Updating Computing services within Amsterdam region.
14.00 - 18.00 CEST (UTC +2) -> Updating Computing services within Frankfurt region.
October 30th, 2018
10.00 - 18.00 CEST (UTC +2) -> Updating Computing services within Milan region.

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.

Best regards,
The Enter Cloud Suite Team
Posted 7 months ago. Oct 10, 2018 - 11:12 CEST
This scheduled maintenance affected: Enter Cloud Suite, ECS IT-MIL1, ECS DE-FRA1, and ECS NL-AMS1.