Enter Service Status
All Systems Operational
Enter Cloud Suite   ? Operational
ECS IT-MIL1   ? Operational
ECS DE-FRA1   ? Operational
ECS NL-AMS1   ? Operational
Network   ? Operational
Hosting Services   ? Operational
CloudUP / SelfServer   ? Operational
Customer Care Team   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
January 22nd, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
January 23rd, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in DE-FRA1 region
January 24th, 2019
00.0 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
January 25th, 2019
00.00 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
February 12th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 9, 11:48 CET
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
January 23rd, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in DE-FRA1 region
January 24th, 2019
00.0 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
January 25th, 2019
00.00 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
February 12th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 9, 11:49 CET
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
January 24th, 2019
00.0 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
January 25th, 2019
00.00 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
February 12th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 9, 11:50 CET
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
January 25th, 2019
00.00 – 08.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region
February 12th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 9, 11:51 CET
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
February 12th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in NL-AMS1 region
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 16, 14:36 CET
Dear Customers,
During the last few weeks we identified a software bug on our network equipment that caused random packet loss. To ensure stability of the infrastructure and fix this issue we need to update the firmware of our infrastructure switches.
Meanwhile, we will upgrade all gateway nodes that require a reboot. Consequently, all virtual routers will be migrated out during the maintenance to minimize downtime of your infrastructure up to a maximum downtime impact of 15 minutes, due to the migrating process.
During the maintenance you may experience a random packet loss.

Detailed timeline of operations:
February 14th, 2019
00.00 – 06.00 CEST (UTC +2) -> Update network equipment in IT-MIL1 region

We apologise for any inconvenience you may experience, and we confirm our full commitment in keeping our infrastructure as much updated and reliable as possible. Feel free to contact us for any possible question at support@entercloudsuite.com.
Best regards,
Enter Cloud Suite Team
Posted on Jan 16, 14:37 CET
Past Incidents
Jan 18, 2019

No incidents reported today.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.